Privacy Policy
Effective Date: 01/04/2026
- Introduction
House of Glass (“we”, “us”, “our”) is committed to protecting your personal data in accordance with Singapore’s Personal Data Protection Act (PDPA). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website.
House of Glass operates as a facilitator connecting customers with verified glass contractors, fabricators, and installation specialists across Singapore.
- Information We Collect
When you use our website or submit an enquiry, we may collect the following information:
- Name
- Contact details (phone number, email address)
- Property address or project location
- Details of your glass requirements
- Any additional information voluntarily provided
We may also collect non-personal data such as browser type, IP address, and website usage for analytics purposes.
- How We Use Your Information
We collect and use your information for the following purposes:
- To understand your requirements and respond to your enquiry
- To connect you with suitable glass contractors
- To facilitate consultation, quotation, and service delivery
- To improve our website and services
- To comply with legal or regulatory obligations
- Disclosure of Information (Important)
By submitting your details through our website forms, you consent to House of Glass sharing your information with one or more third-party contractors.
- Your enquiry may be shared with 2 to 3 relevant contractors to provide you with consultation and quotations
- These contractors may contact you directly via phone, WhatsApp, or email
If you are not comfortable with your details being shared with multiple contractors, please do not submit the online enquiry form. Instead, you may contact us directly via phone for a more controlled engagement.
- Third-Party Contractors
House of Glass works with independent contractors. While we aim to connect you with reliable and experienced professionals:
- We do not control how third parties use your data after it is shared
- Contractors are responsible for complying with their own data protection obligations
We encourage users to review and confirm privacy practices directly with contractors where necessary.
- Data Protection & Security
We take reasonable measures to protect your personal data from:
- Unauthorized access
- Disclosure
- Misuse
However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
- Data Retention
We retain your personal data only for as long as necessary to:
- Fulfil the purposes outlined in this policy
- Comply with legal and business requirements
- Your Rights
You may:
- Request access to your personal data
- Request correction of inaccurate data
- Withdraw consent (subject to legal or contractual restrictions)
To do so, please contact us using the details below.
- Cookies & Website Tracking
Our website may use cookies or analytics tools to:
- Improve user experience
- Understand website traffic and behavior
You may adjust your browser settings to decline cookies if preferred.
- Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.
- Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact:
sales@houseofglass.com.sg